Refund Policy

Last Updated: [01-01-2024]


1. Overview

At One Mobile Sim, we are committed to providing high-quality services to our users. However, we understand that there may be instances where a service you purchased was not delivered. This Refund Policy outlines the conditions under which refunds are provided.

2. Eligibility for Refunds

You may be eligible for a refund under the following condition:

3. Non-Refundable Conditions

Refunds will not be provided under the following circumstances:

4. How to Request a Refund

To request a refund, please follow these steps:


  1. Through our App: You can request for a refund from the Transaction History section of our App.

  2. Contact Support: Email our customer support team at onemobilesim@gmail.com within 40 days of the purchase date. Include your order details, proof of purchase, and a description of the issue.

  3. Investigation: Our support team will investigate the issue to determine if the service was indeed not received.

  4. Refund Approval: If your request is approved, we will process your refund within 60 days to the original payment method used for the purchase.

5. Processing Time

Once approved, refunds will be processed within 60 business days. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

6. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:

One Mobile Sim
visit us at www.onemobilesim.in Email us at onemobilesim@gmail.com Any Recharge has partnered with OneMobileSim Airtel Dth:040-44448080/Airtel users can dial 12150 sun:1800-103-7575, 1800-123-7575 & 76010 12345 Dish tv:1860-258-3474, 1860-120-3474 Videocon:91156 91156 Tata sky:1800 208 6633
Email: onemobilesim@gmail.com
Phone: 8105925560